I am back home in Los Angeles and it is good to be back home with my family, my bed, and the ability to eat out without paying 100 dollars for a burger, fries, and a soda. (Yes, I know I am exaggerating but it sure feels Vegas nickles and dimes you for everything. But, maybe it’s because I am not a big gambler so I don’t get enough comps to get low priced things or even free ones)
I wasn’t in Vegas for the gambling as most of you guys know. I was in Vegas for the New Media Expo an event that I have been attending for almost 7 years and an event that has gone through some re-branding. But, this year was a great one as I am continuing this journey of refocusing my content creation efforts as I have more time now in my life to do so.
I got to meet some really interesting people, reconnected with some long lost bloggers, said hello to some in people that I had only spoken with through e-mail or skype. I also got to meet a lot of people with so much fluff and bad car sales men tactics that made me go Yuk!.
Asking me what I do is not an open invitation for your sales pitch!
But, overall it was a great time and this conference was about the connections outside the keynotes, outside the speaking room, and the connections outside the event it self.
I met some funny characters, some serious ones, some bitter ones, some who thought me a lot, and some that gave me the privileged to share with them what I know.
In a way this conference was more meaningful to me because this year I went as a business owner with the launch of Moriboy / Dave Mora Inc. My little tech consulting business that has been 15 years in the making. It’s the year that I go back to my blogging and content creation roots. It’s basically the year of me as some of you have notice my #teamgordo postings. The year is only a few days in and I already did a Guest Blog post over at Runtastic that talks about my #teamgordo journey.
But, New Media Expo wasn’t perfect. Some speakers were a joke and others were just a mess. But, that is why you have to have the attitude that the next big thing is next to the failing talk you are in or the insightful knowledge you will learn from the person walking next to you down the conference halls. So, everyone should always have a sense of humor and know it is okay to leave a talk if you feel it’s not for you. Because, that one thing that will give you the WOW moment might be in the next talk you accidentally walk into.
The only issues I have with my trip was sadly the Hotel. I stayed at the Las Vegas Rio.
Now, some people had a problem with the rooms. But, I think it was because they were expecting a Suite with feather pillows or they only travel in mostly 5 start hotels with stuff made out of gold. . ( Apparently from an #awesome funny guy I met during the conference you can call them at 3 AM and demand them – LOL )
I usually travel in economy or stay at Circus Circus so the Las Vegas Rio when it comes to what the suite offered me was great.
But, I had some issues with there “We charge you extra if you want to check in early or check out after 11 AM” and the majority of their staff didn’t care or care enough for the people staying on the property.
My only issue – Well big issue
I was happy to see that the Las Vegas Rio had a twitter account @riovegas and going to a conference that is very twitter centric it was great to see some of the early engagement from the hotel. I liked how they used twitter to inform people that internet access would be free during our stay.
I am not sure if they were not use to people trying to engage with them or use twitter only to resolve issues. Because, they had many people complaining only on twitter about issues that went unanswered. I am not familiar with the @riovegas enough to know if they engage people or use it only to pump out promotions. If they are using so called Social Media with the billboard model of one way communication. I think they are doing it wrong and missing the point of the term “Social“.
I have a feeling they were just overwhelmed or like many companies have one person doing the social media thing for the brand and that person probably went home for the weekend.
How can @riovegas win people over?
Not sure if they care or want to. But, first they will need to own the problem, admit the problem, and promise to do a better job at monitoring tweets especially those that went directly to @riovegas and attempted to address those problem in the open.
They can start buy touching on all those points in a blog post on their http://lasvegasblog.harrahs.com/category/las-vegas-casinos/caesars-palace/ blog and simply confirm to us that they will try to do better.
As for me
If the conference was held again at the Rio. I will go and will stay at the Rio but I will prepare myself mentally that the friendliness and hospitality I have come to expect from other Hotels wont be there and I need to try and book my flight closer to check-in time to avoid a fee or waste time walking around hours just to check-in.
If you are podcaster, netcaster, maker of video and audio content, or even a blogger and you missed the Keynote from Leo Laporte here it is.
For many of us in my generation he is the reason we got into tech and the reason we started doing podcasting or how he would say “Shows for Online Distribution“.
So enjoy his Keynote and if you are going next year. Let me know!